How long will it take to get my order?
Orders ship out in about 3-4 days (excluding holidays), UNLESS you pick UPS then they ship out in 2 days. Will be there in about 2-5 days afterwards for UPS is based upon your choice.. We will e-mail you a tracking number when it ships (check your spam folder if you don’t get it). If you need your order fast, use UPS. UPS is shipped out the next business day. For international orders, it can take 1-4 weeks to get there. It has been shipped…and will get there soon….
ATTENTION INTERNATIONAL BUYERS
Depending on your delivery location, country, and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with AverageJoeCitizen T-Shirts, and you will be required to pay them to receive your package. This is something beyond our control. We can not mark it as a gift.
I want to send as a gift, can I?
Our receipts, don’t include prices. You don’t need to do anything special. Marking as a gift for overseas purchase doesn’t avoid taxes.
Are the shirts good quality?
Yes!! We use 100% cotton, heavy duty t-shirts (Ash is 90/10 due to the blend). The designs are professionally silk screened. Most of the shirts are Gildan, but at times we may also use a comparable item if necessary.
What methods of payment can I use?
We accept Paypal, Visa, Mastercard, American Express and Discover. We do not accept checks or money orders.
Do you have a catalogue you can send me?
Sorry, since we offer over 1100 designs and are constantly adding new designs, a catalog would be obsolete right away. For this reason our assortment can only be viewed on-line.
Can I return or exchange an item?
Yes, We accept both refund and exchanges with limitations Click Here for a more in depth list of our Return Policy
Do you offer wholesale prices?
Yes, we have a great wholesale program, with as little as a 175 shirt minimum. Click here for details
How much are your shipping charges?
Shipping information can be found by clicking here
Do you ship internationally?
We ship all over the world. If you do not see your area listed, we don’t ship to you at this time.
There is a issue with my order. How do I get it fixed?
Let us know if there is a issue by choosing the appropriate choice on our CONTACT US page. We will check it out and if we find an problem, we will fix for you. We may ask for a photo to save time. We will do whatever it takes to correct the issue. Contact Us Here
How can I contact you?
The fastest way toget a fast reply is via email. If you need to communicate via phone, you can leave us a voicemail, but our phone lines are not always answered. Our goal is to answer all emails with in one business day.
You can call us at 1-801-893-1398 and leave a message. Email is the best way to get quick reply.Click Here to use our contact form.
Can I cancel and order once it has been processed and paid for?
Sorry, the system is automated and all orders go into processing immediately. With thousands of orders, it would be impossible to track it down during production. You are welcome to use our return/exchange program once you have received your order.